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ORDER CARE

Returns & order care

We prepare every bottle carefully and want the order you receive to match what we confirmed with you.

Damaged or incorrect order

If your order arrives damaged or does not match the confirmed order, contact us promptly on WhatsApp with your order details and clear photos. Our boutique will review the issue and arrange the appropriate solution.

Opened and custom-blended perfume

Contact the boutique before ordering to confirm the return conditions for opened or custom-blended perfume.

Before preparation

If you need to change an order, contact us as soon as possible before the boutique begins preparing it.

Contact LE TRÉSOR